Contacts
How to Reach Us
The stevepitt.ca team welcomes messages from readers and industry representatives alike. If you would like to get in touch with us regarding our Mastercard casinos Canada reviews and guides, please send an email to contact@stevepitt.ca. This is our only contact channel, so please do not trust any phone numbers or messenger accounts claiming to represent us.
What You Can Write About
You are welcome to contact us about any of the following topics:
- Questions about our content — anything related to our reviews of Canadian online casinos that accept Mastercard, our rating methodology, or the information we publish.
- Corrections — if you spot outdated or inaccurate details on our site (for example, a changed bonus offer, a new payment policy, or a casino that no longer accepts Mastercard in Canada), please let us know so we can update it.
- Feedback — suggestions for topics you would like us to cover in 2026, or general comments about your experience using the site.
- Partnership requests — commercial enquiries from operators, affiliates, and other businesses may also be sent to the email address above.
Response Time
We read every message we receive and do our best to respond promptly. You can usually expect a reply from us within a few business days. During busy periods it may take a little longer, but we will get back to you as soon as we can.
Questions About Your Casino Account
Please note that stevepitt.ca is an independent review website, not a gambling operator. We do not run any online casino, hold player accounts, or process payments of any kind. Therefore, we cannot help with:
- deposits or withdrawals (including Mastercard transactions);
- bonus crediting, wagering requirements, or promotional disputes;
- account registration, verification (KYC), or account closure;
- technical problems on a casino's website or app.
For all such matters, please contact the customer support team of the casino where you hold your account — they are the only ones able to access and resolve issues with your player profile.
Need Help With Gambling?
If gambling stops being fun and begins to feel like a problem — for you or for someone you care about — please reach out for professional support. In Canada, you can contact ConnexOntario, the national helpline for problem gambling, mental health and addiction services, available free of charge and confidentially, 24/7, at 1-866-531-2600 or via www.connexontario.ca. Support is available in English and French, and referrals to local services across Canada are provided. Remember: gambling should always remain entertainment — play responsibly and within your means.